Quality of Consumption: The Friendlier Side of Quality of Service

نویسندگان

  • Murad Kaplan
  • Hani Jamjoom
  • Eric Keller
چکیده

Cloud services today are increasingly built using functionality from other running services. In this paper, we question whether legacy Quality of Services (QoS) metrics and enforcement techniques are sufficient as they are producer centric. We argue that, similar to customer rating systems found in banking systems and many sharing economy apps (e.g., Uber and Airbnb), Quality of Consumption (QoC) should be introduced to capture different metrics about service consumers. We show how the combination of QoS and QoC, dubbed QoX, can be used by consumers and providers to improve the security and management of their infrastructure. In addition, we demonstrate how sharing information among other consumers and providers increase the value of QoX. To address the main challenge with sharing information, namely sybil attacks and mis-information, we describe how we can leverage cloud providers as vouching authorities to ensure the integrity of information. We present initial results in prototyping the appropriate abstractions and interfaces in a cloud environment, focusing on the design impact on both service providers and consumers.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Exploring Energy Efficiency and Service Quality of Airlines with Cruise Speed Control

In the past decade, fuel consumption and CO2 emission have increased in the airline industry. Large CO2 footprint has a damaging effect on the environment. Global concerns over this issue has made the airline industry to be greener. Most efforts of the green airline industry are improving the fuel consumption to reduce the CO2 emission and its environmental damage. Here, we use cruise speed con...

متن کامل

A method to increasing the Quality of Service (QoS) in Wireless body area networks by providing a MAC layer Protocol based of Internet of Things

With the development of technology, the use of wireless telecommunication networks for the various affairs is essential. These networks are one of the safest and most widely used networks, for instance, in medical care and remote patient monitoring. What matters is the quality of service in these networks. The purpose of this paper is to increase packet transduction in a wireless body area netw...

متن کامل

به کارگیری مدل شکاف کیفیت خدمات (سروکوال: ServQual) در مجتمع آموزشی درمانی امام خمینی(ره):1390

   Introduction: quality of services provided to patients Is prominent in hospitals as a large and complex service organization and the most important service units within the health system, Patients can determine the quality of services provided. The aim of this study is assessment of service quality gaps in educational and therapeutic Imam Khomeini Complex in Tehran, by using the difference b...

متن کامل

Effects of Grape Juice Consumption on Fatigue and Sleep Quality in Women with Breast Cancer During Radiation Therapy-Controlled Clinical Trial-Pilot Article

Background and Objectives: Fatigue and sleep disturbance are side effects of radiation therapy. Grape juice is a traditional product rich in antioxidants and polyphenols that have been shown to include positive effects on improving fatigue and sleep disorders. The aim of this study was to assess effects of grape juice consumption on fatigue and sleep quality in women with breast cancer undergoi...

متن کامل

The Mediating Role of Placement in Service Quality of Education: From International Students’ Perspective

The drive of this investigation is to diagnose the mediation effect of placement between program quality, industrial link, student satisfaction, and service quality in the circumstance of tertiary education in Malaysia. Using the Cue Utilization theory, the proposed model is tested employing data collected from 173 international students who are pursuing study at University Utara Malaysia throu...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:
  • CoRR

دوره abs/1509.09066  شماره 

صفحات  -

تاریخ انتشار 2015